Trusted Devices List Is Not Available? Fix It with 6 Ways!

Seeing the Trusted devices list is not available message on your Apple ID settings when trying to manage your device?

This message can be annoying, especially when you need to verify your identity or remove an old device. In this guide, we'll walk you through the reasons behind this error and show you how to fix it step by step.

A trusted device is any Apple device linked to your Apple ID that can receive verification codes for two-factor authentication (2FA). When you sign in on a new device, you'll need to verify your identity using a code sent to a trusted device.

This makes trusted devices crucial for securing your account, especially when logging in or making changes to your Apple ID.

However, if you see the message "Trusted devices list is not available" on your iPhone, it means you're unable to manage your Apple ID or approve login requests. There are several reasons behind, let's explore:

Now that you understand the main reasons for the iPhone Trusted devices list is not available error, the next step is figuring out how to fix it. Let's walk through the solutions.

1 Check Your Internet Connection

If you've logged in the Apple ID, the iPhone will load the trusted devices when you go manage the account.

However, if you notice that the Apple ID Trusted devices list is not available, the possible reason is that the iPhone is not in a stable network. Therefore, you can try the following troubleshooting steps.

2 Force Restart iPhone

If the network isn't the culprit, the next step is to force restart your iPhone. Unlike a regular restart, a force restart helps clear out minor system glitches that could be affecting how your device loads the trusted devices list. Here's how to do it.

After performing a force-restart, you can go check if the trusted devices list shows up.

3 Sign Out of Apple ID & Sign Back In

If a force restart doesn't do the trick, the issue might be with the Apple ID itself. You can try to sign out of your Apple ID and then sign back in to reset the connection between your device and Apple's servers.

After that, it can refresh your account settings and restore access to the trusted devices list. Here's how to do it properly.

Step 1: Turn on the Settings app, then go to General.

Step 2: Tap Your Apple ID Name], then scroll down and click the Sign Out button.

Step 3: When prompted, enter the Apple ID password to turn off Find My iPhone, then click the Turn Off at the upper right corner to completely sign out of the Apple ID.

Step 4: Later, force close the Settings app then sign back in the Apple ID by the same procesures to see the trusted devices on your iPhone.

4 Enable Two-factor Authentication

If you're still seeing the Trusted devices list is not available message, it's possible that two-factor authentication (2FA) hasn't been enabled on your account.

Since the trusted devices list is directly tied to 2FA, turning it on is essential for the feature to work. Enabling 2FA not only helps resolve this issue but also protects your Apple ID. Here's how to do.

Step 1: On your iPhone go to Settings > [your name] > Sign-In & Security.

Step 2: Tap Turn On Two-Factor Authentication, then tap Continue.

Step 3: Enter a trusted phone number (the number you an use to receive verification codes), then tap Next.

Step 4: A few seconds later, a verification code will be sent to your trusted phone number, then enter the code on your iPhone.

Step 5: Once 2FA is enabled, your current device will automatically become a trusted device, and the trusted devices list should become available.

5 Check Apple ID via Another Device

If enabling two-factor authentication doesn't solve the issue, it's suggested to check the Apple ID from another trusted device, like a Mac, iPad, or even through the Apple ID website, to verify whether your account is working properly and if the trusted devices list appears there.

Follow the normal steps to check the trusted devices list on another device, if the list do appear as expected, you can fix the iPhone via the next solutions.

6 Update iPhone System

If the Trusted devices list is not available on iPhone, it could be due to a software glitch or compatibility issue. Apple often releases iOS updates that fix bugs and enhance account-related features like two-factor authentication.

In that case, updating your iPhone to the latest version can help resolve underlying system issues that may be preventing the trusted devices list from loading properly. Here's how to install updates.

Step 1: Navigate to Settings > General > Software Update.

Step 2: When the new update shows up, click Update Now.

Step 3: After updating the system, you may be able to see trusted devices on your iPhone.

7 Reset All Settings

Still having trouble seeing the trusted devices list? At this point, it might be due to hidden system glitches or conflicting settings.

The last step is to reset all settings on your iPhone. This won't erase your personal data, but it will restore system settings, like Wi-Fi networks, location preferences, and other configurations to their default state. Here's how it works.

Step 1: Head to Settings > General , then scroll down.

Step 2: Click Transfer or Reset iPhone > Reset > Reset All Settings.

Step 3: Enter the screen passcode to confirm and click Reset All Settings again.

Step 4: When your iPhone restarts automatically, you can enter the Settings again to find the trusted devices list.

If you can't sign out of Apple ID because it's greyed out or the Find My iPhone is enabled, you can try this iMyFone LockWiper Apple ID Unlocker.

As a professional iPhone unlocker, LockWiper can help you remove Apple ID/iCloud account without password from iPhone/iPad. You can then log in with your Apple ID or a new account to add or view the trusted device lists.

Key Features of iMyFone LockWiper:

• No Password Required: It can remove Apple ID from iPhone/iPad without password.
• 100% Secure: You can log in or create a new Apple ID after removal, 100% secure without worrying about being tracked.
• Wide Compatibility: Compatible with iPhone X/11/12/13/14/15/16 running iOS 16/17/18 to remove the Apple ID.
• 5 Minutes Done: When old Apple ID keeps popping up, it can delete it within 5 minutes.
• Other Features: It can bypass different screen locks, turn off the Screen Time passcode and remove remote management lock.

Let's see how to remove Apple ID from your iPhone without password.

Step 1: Download and install LockWiper. Launch it on your computer and select the Unlock Apple ID from the home page of the program.

Step 2: Connect your iPhone to the computer and the program will start recognizing your device. Once detected, click the Start to proceed.

If "Find My" is turned off on your iPhone:

Step 3: LockWiper will automatically remove Apple ID from your iPhone. Wait for a few minutes for the process to complete.

If "Find My" is turned on on your iPhone and the device is running iOS 11.4 and above:

Step 3: If FMI is enabled, you will enter this screen. Go check if you can meet the two requirements. If not, follow the on-screen instructions to enable them. Then, click Unlock button.

Step 4: A warning screen will pop up to ask you enter 000000 and then click the Unlock button again.

Step 5: Wait for your Apple ID to be removed. Then, you can regain access to your device without interruptions.

1 Where is my list of trusted devices?

Here's how to see trusted devices on iPhone, you can go to Settings > Apple ID Name > Sign-In & Security. In this section, you'll view your list of trusted devices.

2 How do I enable trusted devices on my iPhone?

To enable trusted devices on your iPhone, you should turn on two-factor authentication: Go to Settings > Your Name > Sign-in & Security > Turn on Two-Factor Authentication > Continue. Enter the phone number that can be used to receive the verification code, then enter the code on your device. Your iPhone will be listed as the trusted device now.

3 How do I add another trusted device?

After enabling the 2FA, you can access the device you want to add, then sign in to the same Apple Account you used to turn on the 2FA. When prompted, enter the six-digit verification code on the new device, which appears on your first trusted device.

4 How do I reset trusted devices on my Macbook?

To reset trusted devices on your MacBook, you can click the Apple menu, then go to System Setting to select your Apple ID at the top of the sidebar. Later, scroll down to find the device you want to reset from the list. Click on it and tap Remove from Account to reset its status.

Now, you know network issues, outdated iOS version and other reasons can cause this Trusted devices list is not available error. Hope 7 solutions mentioned in this guide work for you. Also, iMyFone LockWiper is recommended if you can't sign out of your Apple ID to resolve the issue.

Was this page helpful?

Thanks for your rating

Rated successfully!

You have already rated this article, please do not repeat scoring!

Article by

Melvin Cooper

Melvin Cooper has over 10 years of experience in the technology industry and is an expert at providing tips and handy solutions to Apple and Android users. Dedicated to helping millions of users improve their experience with mobile devices, he has maintained an impressive record of solving problems.