Apple Says My Apple ID Does Not Exist? 4 Ways to Fix Now

Category: Unlock iPhone

November 15, 2024 6 mins read

Question

"How come Apple says my Apple ID does not exist when I try to log in with it? Find My is enabled, so I just can't sign out. How do I fix it?"

Ever tried to log out of Apple ID, download a new iPhone application, only to be redirected to the Apple ID login screen and then Apple says the ID email does not exist?

This can be solved easily. Let’s take a look at why the "Apple says my Apple ID does not exist" error happens, and 4 methods to solve Apple ID not found.

The possible reasons for why Apple says my Apple ID does not exist may be these:

All these may lead to Apple ID not found and you need to be aware of these points.

If possible, you can try to reset your password to fix Apple ID does not exist issue, but since Apple ID does not exist and you can't reset your password, the best way to do it is to unlock Apple ID on your device.

01 Remove Apple ID Without Any Password

If you find "Apple says my Apple ID does not exist", or the email address is not an Apple ID, deleting your Apple ID is the most straightforward fix.

You can do this with the unlocking software, iMyFone LockWiper. With it, you can remove the Apple ID from any iPhone/iPad/iPod without a password whether Find My is enabled or not.

Apple ID Remover Function Points

• Solve the Apple ID email does not exist issue immediately.
• Remove/Unlock Apple ID without needing a password. You can get full features of Apple ID without resetting your password.
• You can use the device as intended, whether that be accessing Apple services or turning Find My iPhone on or off.
• You can change Apple ID or delete iCloud account.
• For those who bought second-hand/used iDevice, LockWiper stops the device from being tracked, blocked, or erased by a previous Apple ID.

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Watch the step-by-step video to unlock Apple ID without password.

Step 1: Download and launch LockWiper. Choose Unlock Apple ID and connect your device to the computer. If it asks you to trust the computer, hit Trust.

Step 2: LockWiper will move to a new screen for unlocking your Apple ID. There will be a Start to Unlock button. Tap this.

Step 3: If you have the "Find My" feature disabled, your iDevice will be unlocked immediately with no other effort needed on your end.

If you have the "Find My" enabled, then you will need to reset all of your settings first. To do this, head to Settings > General > Reset All Settings. Once this is done, LockWiper will do the rest.

Once you have removed the Apple ID from your device, you can choose to create a new Apple ID, then you can fix Apple ID not recognized issue.

With LockWiper, "Apple says my Apple ID does not exist" or no Apple ID found will never bother you again.

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02 Use the Apple Website to Recover Apple ID

limitations associated with this method include:

• You must know the recovery email you have associated with your Apple ID.
• You must reset the password if you do not know that either.
• This method doesn’t tell you whether your Apple ID has been compromised nor does it allow you to change the Apple ID completely.

If you signed up with your Apple device a long time ago and cannot remember which email you used for the account, you can find your Apple ID by using iforgot.apple.com.

Follow these steps to fix no Apple ID found.

Step 1: Head to iforgot.apple.com and click on the look it up link underneath the Apple ID insertion box.

Step 2: On the new page that opens up, add your first name, last name, and the recovery email address that is associated with the Apple ID you are trying to recover.

Step 3: If Step 2 doesn’t work the first time, repeat the process until you have the correct email entered.

Once you have a match, the website will tell you what your Apple ID is, you can reset the password, and you won't have the Apple ID doesn't exist anymore problem when you log in after changing your password.

03 Call AppleCare Customer Support for Help

limitations associated with this method include:

• Needing to sit in a chat window for any length of time to get access to your information.
• Having to schedule a call, means your problem isn’t taken care of immediately.
• You may still run into trouble if you cannot remember the original email associated with your Apple ID.

If you changed the email associated with your Apple ID, or had two emails on the account, and are now getting the Apple ID not found error, using Apple’s contact pages could help.

Step 1: You can contact Apple Support by heading to getsupport.apple.com and selecting the device for which you need support.

Step 2: Choose the Apple ID option from the list.

Step 3: Then choose the Other Apple ID Topics and find Get a Copy of Your Apple ID Data.

Step 4: Then choose to manage your Apple ID or schedule a call with Apple Support. Try to persuade them that your Apple ID is compromised and they will help.

You may also contact Apple Support on their official Apple Support Twitter page.

iMyFone LockWiper

Free download now to delete Apple ID without any passcode.

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04 Look for Your Apple ID in App Store or iCloud

limitations associated with this method include:

• This method may not work because when you try to access the App Store or iCloud, the problem of Apple ID not found may also come up.

One way of finding your Apple ID is to see if you are signed in elsewhere on your device, either in the App Store/iTunes or connected to iCloud.

Using iCloud to Find Apple ID:

Head to your Settings menu and tap on your name. This is often found at the top of the page.

If you are running iOS version 10.2 or earlier, you will need to tap into your Settings menu and then specifically choose the iCloud option from the menu.

Using iTunes & App Store to Find Apple ID:

Head into your Settings menu and tap on the iTunes & App Stores option.

Then you can see the Apple ID, which is likely to be the Apple ID on your device.

For most people, when the "Apple says my Apple ID does not exist" error pops up, they will keep trying to enter the password for the Apple ID on file, only to get a message that their Apple ID doesn’t exist.

Even with a known email and access to that email, if the Apple ID isn’t being recognized, then you will trigger this error.

Here are a few scenarios when this comes up.

If you are facing any of the above scenarios, no matter whether your Apple ID is not available, compromised or forgotten, it is recommended to use LockWiper to remove it without data loss on your device.

Warning: Do Not Try These False Methods for Fixing the Apple ID Does Not Exist Error

If you have come across the advice of just resetting your iDevice to factory settings, please take heed and DO NOT do this. Why?

If you have "Find My" enabled on your device and you choose to reset, you are going to be asked for the password to that specific Apple ID.

But in this case, the password does not exist. While your first inclination may be to head directly to an Apple Store, they cannot help with this issue.

If you are struggling with the “Apple Says My Apple ID Does Not Exist" or no Apple ID found error, you can go through steps outlined in this article.

The trick is to find out what Apple ID your iDevice is referencing, what email is associated with it, and then either reset the password or remove the Apple ID from the device altogether.

The easiest and safest way is to remove the Apple ID from your device using LockWiper.

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Josh Levine

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