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Why is My Apple ID Greyed Out on iPhone? How to Fix it?

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5 mins read

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Question

"Why is my Apple ID greyed out? I changed password a few days back, but after changing the password, whenever I am in Settings, the Apple ID is greyed out; Messages, FaceTime, and even App Store do not work. I need help."

why is my apple id greyed out

Apple ID greyed out on iPhone, or iPad happens usually because the ability to make changes to accounts is blocked. To solve this issue, read on for ways to do so, courtesy of this expert blog.

In this article:

Part 1. Why is My Apple ID Greyed Out?

There are a few potential reasons why is my Apple ID grayed out:

  • If someone else logs in to your Apple ID, you can't sign in to your account on any device.
  • Apple has security measures in place that will disable an Apple ID login temporarily if excessive failed login attempts occur.
  • There is an issue with Apple's servers being able to communicate properly to verify the account credentials.
  • Network outages or intermittent connectivity problems could prevent the authentication process from completing properly.
  • Issues with the date/time settings on the device being out of sync with Apple's servers can also lead to Apple ID greyed out.
  • Technical problems with Apple services like iMessage and FaceTime that are tied to an Apple ID could result in the ID being grayed out.

Part 2. Top 6 Ways to Fix Apple ID Greyed Out

All you need to do to fix "my Apple ID is greyed out" is to allow the use of your screen time password and then sign in to set up your Apple ID.

1 Use Screen Time Passcode to Fix Apple ID Grayed Out

When your Apple ID greyed out or you can't access Apple ID on iPhone, you may want to know how to unlock Apple ID in Settings. Check this way and here are steps to fix Apple ID is greyed out on iPhone:

Step 1: On your iPhone, open the Settings app.

Step 2: In Settings, click Screen Time.

Step 3: Click Content & Privacy Restrictions.

how to unlock apple id in settings

Step 4: Enter your Screen Time/Restrictions Passcode.

Step 5: Click Account Changes.

Step 6: Toggle the switch from Don't Allow to Allow.

how to unlock apple id in settings

This method is simple but requires the Screen Time/Restrictions passcode, then can answer the how to unlock Apple ID in settings question.

2 With LockWiper to Fix Apple ID Greyed Out in Settings

If you want to fix Apple ID greyed out issue using a simple and unrestricted method, then you should try the best Apple ID removal tool - iMyFone LockWiper.

LockWiper helps users to remove Apple ID greyed out without any password so that users can log back into anotehr Apple ID and fix the problem without any complicated tricks but only simple operations.

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Key Features of Apple ID Remove Tool

  • Remove grayed out/disabled Apple ID and it supports iOS 17/iOS 18.
  • Apart from Screen Time/Restrictions passcode, delete Remote Management lock.
  • After bypassing Apple ID, you have full ownership of the device and cannot be tracked.
  • Remove every lock type just in 10 minutes, including 4-digit/6-digit password, Face ID and Touch ID.

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Use LockWiper to remove Screen Time lock and delete greyed out Apple ID:

fix apple id grayed out via lockwiper

Step 1. Start the program on your computer and then select the Screen Time Passcode mode.

choose unlock screen time passcode mode to fix apple id greyed out

Step 2. Next, connect the device to your computer using a USB cable. Trust the computer on your device, if you haven’t done that in the past. Here are 2 cases.

connect your device to computer to fix apple id greyed out

Step 3. If your iDevice is on iOS 12 or higher, hit the Start to Unlock button. This should begin the operation to remove Screen Time passcode without data loss.

start to remove screen time passcode to fix my apple id is greyed out

For iDevices on iOS 11 or below, also hit the Start to Unlock button. This should begin the procedure to recover the Restrictions passcode.

recover the restrictions passcode to fix my apple id is grayed out

Finally, as LockWiper has cleared the Screen Time passcode, next you can start to follow the procedure in method 1 to fix the Apple ID greyed out issue.

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3 Change Password to Fix Apple ID is Greyed Out

Apple ID can be applied to reset your Screen Time passcode. This is only feasible for the iOS 13.3 version and later. Therefore, if you've updated your iOS version to the latest version, you can reset the Screen Time passcode.

Step 1: On your iPhone, open the Settings app.

Step 2: In Settings, click Screen Time.

Step 3: Click Change Screen Time Passcode.

fix apple id grayed out in settings

Step 4: On the Change passcode page, click Forgot Passcode?

Step 5: You'll be required t to enter the Apple ID. Enter it.

fix how to unlock apple id in settings

Step 6: Now you can enter a new screen time passcode.

Step 7: Then follow the procedure in method 2 to fix the Apple ID greyed out issue.

4 With Apple System to Solve Can't Access Apple ID

Check the Apple System Status Page which provides valuable information about any ongoing maintenance work or service disruptions, and it gives you an overview of the current status of Apple's services.

  • Once access the Apple System Status Page, pay attention to the Apple ID list.
  • Look for the presence of green dots next to your Apple ID.
  • If the dots are green, it indicates that everything is working smoothly, and there is no cause for concern.
  • However, if the dots are not green, it implies that there might be an issue with your Apple ID, and it's time to reach out to Apple's customer service for assistance.

check apple system status to fix apple id greyed out

By keeping an eye on the Apple System Status Page and promptly addressing any issues with your Apple ID, you can ensure a seamless and hassle-free Apple experience.

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5 Reset Settings to Fix Greyed Out Apple ID

The answer to how to unlock Apple ID in Settings is to reset all settings on your iPhone, which can help resolve Apple ID greyed out, provided you've checked and confirmed that there are no ongoing service interruptions on the Apple Services page.

Step 1. Open the Settings on your iPhone and navigate to the General section. Within the General settings, locate and tap on Reset.

Step 2. Enter your passcode to proceed with the reset. Enter your passcode when prompted. Confirm your decision by tapping on Reset All Settings once again.

Step 3. Your iPhone will now begin the reset process, which may take a few minutes. Ensure that your device remains powered on during this time.

how to unlock apple id in settings

6 Check Internet to Solve My Apple ID is Greyed Out

One common culprit is a loss of Wi-Fi co nnectivity, which can hinder the functionality of your Apple ID, make it greyed out.

  • Check your Wi-Fi connection.
  • Open the Settings and navigate to Wi-Fi settings. Ensure that the Wi-Fi switch is turned on and select a reliable network from the available options.

check iPhone internet connection  to fix apple id grayed out on iphone

Part 3. FAQs about Apple ID Grayed Out

1 Why can't I sign in to iCloud on my iPhone?

If your iCloud or Apple ID is greyed out on your iPhone, it is likely disabled. You will need to reset the password or remove and re-add the account. If it doesn’t work, please follow the Part 2 methods.

2 I keep getting an "incorrect password" error for my Apple ID. What should I do?

Try resetting your password at iforgot.apple.com. Also double-check that caps lock is not enabled when you enter your password.

3 My Apple ID was working fine yesterday but now it's grayed out. What happened?

This can occur if Apple detects suspicious activity and disables the account. Check your email for any notices from Apple about security resets.

Conclusion

While Apple ID greyed out is a big problem, in most cases, if you have the iPhone pasword, you can easily fix it by resetting your password, updating software or removing and reading the account.

If you lost the password, try iMyFone LockWiper, this is a professional Apple ID removal tool that can help you remove Apple ID greyed out and re-sign you account.

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