How to Fix iPhone Stuck on Hello Screen After Update? - 8 Ways!

Category: iPhone Issues

September 11, 2024 4 mins read

Question

I think my iPhone made an update over the night. Now it just shows the "hello" screen but the touchscreen is not working. Even the reset just brings me back to this screen but touchscreen still not working. What can I try to do?
--From Apple Support Community

Many users have indeed come across this problem after updating their device with their iPhone stuck on hello screen. The brand-new iPhone 15/16 is no exception.

The good news is there are several solutions you can try. Keep reading this article to put a stop to this annoying hello screen loop on iPhone with the most effective methods.

There are many reasons to your iPhone stuck on hello screen problem, and the main reasons of them are listed below. You can see if one of these causes can explain your problem.

Luckily, there are 8 ways to fix the iPhone stuck on Hello screen issue and three of them are related to using iTunes. To give you a clear understanding first, the comparison table here may help.

Methods	Difficulty	Required Time	Data Loss After Fixing	Success Rate
Charge iPhone	Easy	1-2 hours		30%
Re-insert Sim Card	Easy	1-5 mins		30%
Force Restart iPhone	Easy	5-10 mins		40%
iOS System Repair	Easy, no skills required	10-15 mins		99.99%
iTunes Restore	Complex	40-45 miins		60%
Recovery Mode	Complex	50-55 mins		60%
Try DFU Mode	Extremely complex	55-65 mins		70%
Apple Support	Time-consuming	1-2 days	Depends	99%

1 Recharge Your iPhone Until Battery Runs Out

While the iPhone is stuck on the hello screen, the first thing you can do is wait until the battery dies completely. And when you notice that your device is turned off automatically, try plugging in your device to a power source to charge your iPhone.

Wait for a while and check if your iPhone is stuck on the hello screen or not.

2 Remove the SIM Card and Re-insert

If your iPhone is still stuck at the hello screen, you can try to remove the SIM card, through which your iPhone is given a chance to retrieve the signal and get back to the interface.

After the SIM card is removed, close your iPhone, re-insert it back to the slot, and reboot your device for iPhone to detect your sim card.

Since it's said to be working for many customers, you should try it as well. But if it fails to perform, you can keep reading with other useful solutions luckily or head to the trouble-free solution for repairing iPhone.

3 Force Restart iPhone

You can simply force restart your device and give it a new start when iPhone stuck on hello screen after update to iOS 17/18. This will probably resolve your issue and get rid of the iOS hello screen.

Now, follow to force restart your iPhone 6/7/8/X/11/12/13/14/15/16 with different steps:

4 Fix iPhone Stuck on Hello Screen After Update

In case you find the above simple methods not useful for you, the easiest method is by using the hello screen removal tool - iMyFone Fixppo, which can fix this iPhone stuck on hello screen problem without any data loss.

In 3 steps, you can bypass the iPhone hello screen that appears after iOS 17/18 update and continue to set up your iPhone either as a new device or restore it from a backup.

Key Features of iPhone Hello Screen Repair Tool:

• No data loss - 3 steps to fix iPhone stuck on hello screen without losing data.
• Easy to operate - Easily get your iPhone bypass the hello screen and continue to set it up.
• Cover 150+ iOS/iPadOS problems - Its powerful features works for iPhone stuck on restore screen/black/white screen, and more.
• Free to use - Allow to enter/exit recovery mode in 1 click for free.
• Wide compability - Compatible with all iPhone models and all iOS versions, including iPhone 15/16 series and iOS 17/18.

iPhone hello screen often appears when you want to set up a new iPhone or restore it from a backup. When it gets stuck for long, you can download Fixppo and fix the hello screen stuck problem with us.

Step 1: Connect your iPhone to the computer and launch Fixppo to choose Standard Mode, which will retain all your iPhone data when fixing the iPhone hello screen loop problem.

Step 2: When your iPhone is detected by Fixppo, please click on the Download button to get the firmware for the device that will be used for fixing the issue later.

Step 3: When the firmware is downloaded, please click on the Start Standard Repair button to let Fixppo fixing the hello screen shows up after update problem.

Your iPhone will restart itself soon, and when it's turned on, you won't see the hello screen again. Proceed to do what you want freely!

You can also watch the video for fixing the issue of iPhone stuck on hello screen!

Tips

How do I bypass hello screen without home button?

• Whether you're using an iPhone with face ID but not the Home button or you're using an iPhone with Home button but the button is borken, you can use Fixppo. It helps to fix iPhone 7/8/X/11/12/13/14/15/16 stuck on welcome/hello screen without needing to press any iPhone buttons.

5 Restore iPhone via iTunes

Though your iPhone stuck on hello screen issue may have something to do with iTunes, it can still be a solution to get your iPhone out of the hello screen.

However, please note that iTunes will erase everything from your device, unlike the above methods.

Step 1: Connect your device to the computer and open iTunes.

Step 2: Click on the iPhone icon on the screen, and hit the Summary option.

Step 3: Your device's info will now be shown, click on the Restore iPhone.

Step 4: You now should click to confirm other information, after that, iTunes will begin to restore your iPhone and clear all data from your device.

If iTunes can't detect your iPhone, please try the following 2 methods to get your iPhone in Recovery/DFU mode, then try to use iTunes again.

6 Enter Recovery Mode to Restore iPhone

Since restoring the device using iTunes can be helpful to solve many problems, you can also follow this tip when your iPhone is stuck on hello screen after update to iOS 17/18 or any version.

Note

Whether using iTunes directly or entering the Recovery/DFU mode to fix your iPhone, it will risk losing all your data. So, if you have the backup, then it's ok to proceed. If not, please back up your data first.

Step 1: Open iTunes on your PC and connect your device via a lightning cable.

Step 2: For different iPhone models, you can follow the different steps to put your iPhone in recovery mode.

Step 3: iTunes will recognize your device and you should choose the Restore option but not Update to begin to fix your iPhone.

It's ok if your iPhone not detected in recovery mode, as you can try the DFU mode below to get your iPhone in hello screen problem fixed by iTunes again.

7 Try DFU Mode to Reset iPhone to Factory Settings

If the iPhone recovery mode fails to help you out, you can enter DFU Mode - the advanced way to use iTunes and get rid of this iOS 17/18 stuck on hello screen on iPhone problem by resetting iPhone in hello screen to factory settings.

Step 1: Likewise, use lightning to establish a connection between your iPhone and computer, then open iTunes.

Step 2: Now, get your device into DFU Mode with the video tutorial here, which guide you with detailed steps.

Step 3: If your screen turns black, it means you've entered the DFU mode successfully. If not but seening the Apple logo, it means you're holding the button for too long and you should retry.

Step 4: Once again, the time you see the following screen, click on Restore button for iTunes to bypass iPhone hello screen after update.

With the instruction, you should enter DFU Mode now, but if it's not working, see how to fix the iPhone not entering DFU mode.

8 Contact Apple Support

If you've tried the above methods, I'm sure you don't have to go through this solution. But if you should need to, you can also contact the official and detail your problem to them by going to the Apple Store, which may be rather time-consuming and cost more.

However, if you prefer this way, don't forget to book an appointment first before heading to the team and getting your iPhone fixed.

Now you may know how to fix when iPhone stuck on hello screen after update. Hope you can choose a suitable and effective way to solve the iPhone frozen on welcome screen issue quickly and safely.

And don't forget to try the iOS System Repair Tool, the time and money-saver for you to bypass hello screen without home button.

Melvin Cooper

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